Shipping Policy

We aim to make every order easy to understand from the moment it is placed to the moment it arrives.

This Shipping Policy explains our order processing, shipping methods, estimated delivery times, and factors that may affect delivery.

1. Order Processing

Orders are generally processed after payment has been successfully confirmed.

We will prepare and dispatch your order as soon as reasonably possible. Processing times may vary depending on product availability, order quantity, customization requirements, and other order-specific circumstances.

For wholesale and bulk orders, additional processing time may apply depending on the size and requirements of the order.

2. Estimated Delivery Time

For most standard orders, the estimated delivery time is approximately 10–15 days after the order has been dispatched.

This is an estimated timeframe, not a guaranteed delivery date.

Actual delivery times may be shorter or longer depending on the destination and circumstances during transportation.

3. Factors That May Affect Delivery

Delivery times can be affected by circumstances beyond our reasonable control, including:

• Customs clearance and inspections

• Weather conditions

• Flight or transportation schedules

• Carrier delays

• Local delivery conditions

• Public holidays

• Incorrect or incomplete shipping information

• Unexpected logistics or operational issues

While we cannot guarantee a specific delivery date, we will make reasonable efforts to ensure your order reaches you as soon as possible.

4. Tracking Information

Once your order has been shipped, tracking information may be provided by email or through your order information.

Tracking updates may take some time to appear after the package has been handed over to the carrier.

Please use the tracking information to monitor the latest status of your shipment.

5. Customs & Import Duties

International orders may be subject to customs inspections, import duties, taxes, or other fees depending on the destination country.

Any applicable customs duties, taxes, or import charges are generally the responsibility of the recipient unless otherwise stated at checkout or agreed in advance.

Customs processing may also affect the overall delivery time.

6. Shipping Address

Please make sure your shipping address, contact information, and other delivery details are accurate before completing your order.

We are not responsible for delays or additional costs caused by incorrect, incomplete, or outdated shipping information provided by the customer.

If you notice an error after placing your order, please contact us as soon as possible.

7. Delayed or Lost Packages

If your package is delayed, please check the latest tracking information first.

In some cases, tracking may not update immediately while the shipment is being transferred between carriers or undergoing customs processing.

If a package is confirmed as lost by the carrier, please contact us with your order number and tracking information so we can review the situation and assist you with the next steps.

8. Wholesale & Bulk Shipments

Wholesale and bulk orders may require different shipping arrangements depending on order volume, destination, packaging, and other requirements.

For larger orders, our team may confirm the shipping method and estimated delivery timeframe with you before dispatch.

9. Contact Us

If you have any questions about shipping or the status of your order, please contact us:

Email: socksbulkwholesale.service@outlook.com

When contacting us about an existing shipment, please include your order number or tracking number so we can assist you more efficiently.